The invention discloses a comprehensive
management system for automobile sales service shops. The
system comprises an after-sale service advising and managing unit that manages automobile maintenance, clients' information, new work tickets, clients' evaluation and real time conversations. A general automobile maintenance managing unit manages the conditions, work position, and current operations of an automobile in maintenance, extra work, detailed information of a day's orders,
logging information of a manager responsible for maintenance and real time conversations. A
technician managing unit manages the
logging information of technicians, automobiles in their reception, extra work from their maintenance work and timing of their maintenance work. A quality managing unit manages the search of automobiles in different states, the number of automobiles received on the day, detailed information of orders and the
logging information of quality inspectors. An automobile beauty treatment managing unit is also included. The comprehensive
management system of the invention distinguishes itself from others by high working efficiency, lowered costs, increased user experience, enhanced
management efficiency for 4S staff and convenience for staff performance evaluation.