The invention discloses an operation and maintenance 
data processing system and method based on a cloud + terminal mode, and the 
system comprises an operation and maintenance 
cloud server which is arranged at a cloud terminal, receives the operation and maintenance data uploaded by an enterprise terminal, carries out the analysis of cloud based on 
cloud computing resources and 
data management and transmits the data to each operation and maintenance enterprise terminal, wherein the 
data management comprises data communication, 
data analysis, data storage and a 
processing rule; the operation and maintenance enterprise terminals which are respectively disposed on independent servers in each enterprise firewall, wherein the 
server needs the access authority for 
the Internet, but does not have to be visited by an external network. The operation and maintenance enterprise terminals receives the operation and maintenance data collected by Agents, store the data locally, carry out the analysis and 
processing according to the 
processing rule, and upload the data to a cloud 
service system. The 
system also comprises the Agents which are disposed on the 
server of an operation 
service system, and are probes and command executors which are used for collecting data. Each Agent is corresponding to one unique enterprise operation and maintenance 
terminal system, transmits operation and maintenance data to the corresponding enterprise operation and maintenance 
terminal system, and receives an the operation and maintenance instruction.