37results about How to "Realize intensive management" patented technology

The invention discloses a voice interaction management method and a voice interaction management system based on telephone traffic forecasting. The voice interaction management system comprises a telephone traffic forecasting module, an ACD automatic telephone traffic distribution module, an IVR automatic voice answering module, a CTI regulation and control integrated module, a PBX queuing module and a terminal monitoring module; the voice service method can select priority, and timely and effectively answer calls from users according to call requirements of users, thus improving service quality; according to the voice interaction management method, under the premise of reducing operational cost, achieving centralized seat management in the whole province or large areas, and performing centralized operation on calling systems, calls are answered according to belonging areas, and customer service staffs are convenient to communicate; skill groups in cities and counties only need to distribute computers and IP power grids, no gateway and IVR voice answering system are needed, no device redundancy exists, the priority groups are automatically selected according to customer requirements, different priority groups are different in distribution sequences and distribution processes, calls can be effectively and selectively answered, and improvement on answering quality is facilitated.

The invention provides a distributed thermal pipeline leakage monitoring system. The system comprises an optical fiber temperature measuring host, an industrial personal computer and optical temperature measuring cables; the optical fiber temperature measuring host comprises N temperature measuring channels; each temperature measuring channel is correspondingly connected with one optical temperature measuring cable; the optical temperature measuring cables are laid along the pipeline in the whole journey by using a thermal pipeline as a carrier; and the temperature measuring channels send pulsed optical signals to the optical temperature measuring cables, scattered light sent back from the insides of the optical temperature measuring cables is acquired in real time, according to the refraction index of the optical temperature measuring cables and the light intensity of the scattered light, the whole-line temperature and temperature change rate value curve of the thermal pipeline is obtained, the average temperatures and the maximum temperature change rates of to-be-monitored parts are determined according to the lengths, away from the optical fiber temperature measuring host, of the optical cables laid at the different to-be-monitored parts, and whether the thermal pipeline is in the leakage state is judged according to the set temperature change rate threshold value.

The invention relates to a mechanical high-voltage circuit breaker with a short circuit self-locking function, which comprises a high-voltage circuit breaker body, a short circuit detecting unit, a short circuit action trigger mechanism and a mechanical self-locking mechanism. The short circuit detecting unit is used for detecting whether a phase line of the high-voltage circuit breaker body has a short circuit failure and generating a breaking signal when the short circuit failure occurs; the short circuit action trigger mechanism is connected with a breaking mechanism of the high-voltage circuit breaker body and is used for triggering the breaking mechanism to generate a breaking action after receiving the breaking signal; and the mechanical self-locking mechanism ensures that the breaking mechanism cannot automatically reset.

The invention provides a power grid organization analysis system based on a level framework and an analysis method. The system comprises a network server platform and an analysis module and a gathering module which are established on the platform, wherein the modules are connected through a double-channel wireless communication unit, data documents of the network server platform are defined by utilizing the XML language, the analysis module comprises an information body definition unit and computer nodes connected with each level of power grid management center, and the gathering module comprises an encryption memory realizing external connection through a network port. According to the system, from the analysis aspect of the level framework, the informatization model of the management level framework is established, standards and technologies for access of present information systems and pre-development information systems to the level framework are designed, so each level of the management framework is made to communicate with the grid power information resources face to face, integration is carried out through self improvement and utilizing relatively stable data expression and communication standards, and thereby comprehensive services are provided for each management level in the whole framework.

The invention provides a distributed thermal pipeline leakage monitoring system. The system includes an optical fiber temperature measurement host, an industrial computer, and a temperature measurement optical cable, wherein: the optical fiber temperature measurement host includes N temperature measurement channels, and each temperature measurement channel is connected to A temperature measurement optical cable, the temperature measurement optical cable is laid along the whole pipeline with the thermal pipeline as the carrier, the temperature measurement channel sends pulsed light signals to the temperature measurement optical cable, and the scattered light sent back from the temperature measurement optical cable is collected in real time, according to the refractive index of the temperature measurement optical cable And the scattered light intensity, get the temperature and temperature change rate numerical curve of the whole line on the thermal pipeline, and determine the average temperature and maximum temperature change rate of the required monitoring position through the length of the optical cable laid on different monitoring positions from the optical fiber temperature measurement host , and determine whether each thermal pipeline is in a leaking state according to the set temperature change rate threshold.

The invention discloses a digital television front-end platform operation and maintenance monitoring and analysis system, which comprises a server, an acquisition end and a display end, and is characterized in that the server comprises short message alarm equipment and a server carrying a database and a service platform system, and can store, monitor, alarm and statistically analyze data of digital television platform equipment; the acquisition end monitors monitored equipment and acquires data information through an acquisition probe, and a management host of the display end monitors the operation state of platform equipment and acquires acquired data by displaying and checking a service platform system, so that intensive management of the front-end platform equipment of the digital television is realized, and the equipment maintenance efficiency is improved. The system is low in manual dependence degree and high in timeliness, alarm information can be obtained through the management host and the short message alarm device when the device breaks down or is abnormal, the fault device can be found in the first time, operation and maintenance work can be rapidly carried out, meanwhile, data of the collection device can be managed and analyzed, and the use efficiency of the data is effectively improved.

The invention discloses a fault-tolerant system and method for electric power customer service IVR. The system comprises an IVR server, a network management server, a switch and a terminal, wherein the IVR server comprises a VPMS server and an MPP server; the VPMS server is used for maintaining and managing configuration and publication response and fault-tolerant flows; the MPP server is used for executing a task of a Web application server, and analyzing the response and fault-tolerant flows; the switch comprises an AES server and a CTI server, and is used for realizing information sharing between telephones and computers, and comprehensively controlling telephones, calls, grouping, guiding and trunk lines of the switch to realize flexible call management and monitoring. According to the system and the method, the problem of insufficient phased staff is solved, the emergency service response time of 95598 is shortened, the remote service control capability is enhanced, and the acceptance efficiency of customer appeals is improved.

The invention discloses a method for collecting a circuit structure of a northbound interface based on a type identifier, comprising the following steps: serializing the operator's circuit structure into a first binary stream, and filling in the identifier corresponding to the type of the circuit structure After that, it is serialized into the second binary stream; the northbound interface collects the second binary stream, and deserializes to obtain the identifier and the first binary stream; parses the identifier to obtain According to the type of circuit structure, according to the conversion function corresponding to the type of circuit structure, the first binary stream is converted into a unified circuit model for the internal application of the northbound interface; according to the standard of the operator, the unified circuit model is converted into a corresponding format output to the operator. In the present invention, by introducing the identifier GUID corresponding to the type of the circuit structure, no attention is paid to the type of the specific circuit structure when collecting and buffering the circuit structure of the northbound interface, thereby simplifying the processing logic of the collecting circuit structure and improving efficiency.

The invention relates to an aggregate and concrete integrated production system. A method comprises the following steps: 1) purchasing grey stones of a quarry and crushing the grey stones; 2) shapingthe crushed grey stones to prepare product stones, sand and aggregate chips; 3) mining and storing the product stones, sand and aggregate chips separately; and 4) carrying out crushing, shaping and storing of the grey stones jointly in a same stirring station. The system not only can guarantee the integrity and continuity of a whole production line, but also can carry out production either independently or integrally in a linked manner, so that the production uniformity can be kept and the independence of modules can be kept, too.

The invention discloses a coded lock with a remote monitoring function, which is provided with a mechanical lock head, a lock tongue locking mechanism, input equipment, a control circuit and a handheld card reader. The control circuit is provided with a control module, which is electrically connected to an industrial personal computer, a detection module, a main system analysis module, a standby system analysis module and a common fingerprint acquisition module; the industrial personal computer is electrically connected with the input equipment and a background monitor system; when the common fingerprint acquisition module is used under normal conditions, fingerprint information is transmitted to the background monitor system through the industrial personal computer, then the background monitor system is used for transmitting a dynamic password to the control circuit for judging, the lock tongue locking mechanism is driven by the control circuit, and finally, the unlocking is finished by dialing a plate. When the unlocking task cannot be finished by using normal operation procedures, the unlocking is finished by using standby operation procedures. The coded lock with the remote monitoring function, disclosed by the invention, has the advantages of functions of standby unlocking, real-time feedback of lock status and remote identity authentication, high safety performance of passwords and capability of realizing intensified management.

The invention discloses an efficient cleaning method for a dustbin. When the capacity or the weight of the dustbin reaches a preset value, the dustbin actively sends full-load data to a server, after the server obtains relevant information of the dustbin through inquiring, the most suitable cleaner is found out according to an optimal cleaning algorithm, and the cleaner is informed in a message pushing mode and a short message sending mode; after receiving information, the cleaner arrives at the scene to disposal garbage, and timely cleaning of the garbage is ensured; and after the dustbin is cleaned, the difference between full-load time and cleaning time is calculated by the server, and grading is conducted according to a set assessment criterion. Through intelligent dispatching of cleaners, overall arrangement of manpower resources of a property management company is achieved, work is more balanced and efficient, manpower and material resource cost is reduced, intensive management is achieved, and the social requirements for low carbon and environment protection are met; an environmental sanitation department can supervise the property management company, the property management company can supervise the cleaners, work efficiency and enthusiasm of the cleaners are improved, and the appearance of a city is tidier.

A mechanical high voltage breaker with the function of short circuit self-locking comprises a high voltage breaker main body, a short circuit detection unit for detecting whether a short circuit failure occurs in the phase line of a high voltage breaker main body and generating a breaking signal when the short circuit failure occurs, a short circuit motion triggering mechanism (51), which is connected with a breaking mechanism in the high voltage breaker main body for triggering the breaking mechanism to generate breaking motion while receiving the breaking signal, and a mechanical self-locking mechanism which disenables the breaking mechanism to reset automatically.

The invention discloses a voice forecasting linkage method and a voice forecasting linkage system based on call requirements. The system comprises an ACD automatic telephone traffic distribution module, an IVR automatic voice answering module, a CTI regulation and control integrated module, en exchange board, a PBX queuing module and a terminal monitoring module; the voice service method can select priority, and timely and effectively answer calls from users according to call requirements of users, thus improving service quality; according to the method, under the premise of reducing operational cost, achieving centralized seat management in the whole province or large areas, and performing centralized operation on calling systems, calls are answered according to belonging areas, and customer service staffs are convenient to communicate; skill groups in cities and counties only need to distribute computers and IP power grids, no gateway and IVR voice answering system are needed, no device redundancy exists, the priority groups are automatically selected according to customer requirements, different priority groups are different in distribution sequences and distribution processes, calls can be effectively and selectively answered, and improvement on answering quality is facilitated.

The invention discloses a voice interaction management method and a voice interaction management system based on telephone traffic forecasting. The voice interaction management system comprises a telephone traffic forecasting module, an ACD automatic telephone traffic distribution module, an IVR automatic voice answering module, a CTI regulation and control integrated module, a PBX queuing module and a terminal monitoring module; the voice service method can select priority, and timely and effectively answer calls from users according to call requirements of users, thus improving service quality; according to the voice interaction management method, under the premise of reducing operational cost, achieving centralized seat management in the whole province or large areas, and performing centralized operation on calling systems, calls are answered according to belonging areas, and customer service staffs are convenient to communicate; skill groups in cities and counties only need to distribute computers and IP power grids, no gateway and IVR voice answering system are needed, no device redundancy exists, the priority groups are automatically selected according to customer requirements, different priority groups are different in distribution sequences and distribution processes, calls can be effectively and selectively answered, and improvement on answering quality is facilitated.

The invention relates to a device for interlocking an electronic high-voltage circuit breaker and a high-voltage isolating switch, which comprises a high-voltage circuit breaker body, a high-voltage isolating switch body, a control unit and an interlocking unit, wherein the high-voltage circuit breaker body is provided with a leading-out terminal of a phase line and is used for switching off and switching on the phase line; the high-voltage isolating switch body is connected with the high-voltage circuit breaker body and is provided with a leading-in connecting block of the phase line; the control unit is used for detecting whether current passes through the circuit of the high-voltage circuit breaker body and / or the high-voltage isolating switch body and sending a control signal with a marking state; and the interlocking unit receives the control signal and interferes the state change of the high-voltage isolating switch body. Thus, when the high-voltage circuit breaker is in a switching-on state, the high-voltage isolating switch body can not perform switching-on and switching-off actions.