A medical priority dispatch method and apparatus. The method comprises: establish a
system background
database; a person who calls for help makes a call for help, and an alarm
receiver of an emergency center acquires scene information by means of the call, and records same into a medical priority dispatch
system; the alarm
receiver asks the person who calls for help some questions according to questions prompted by the
system, and checks answers; the medical priority dispatch system performs
disease severity classification and scoring according to the answers of the person who calls for help, and dispatches an
emergency vehicle by priority according to the
disease severity classification; and provide a rescue plan, the alarm
receiver guides, according to an instruction of the rescue plan, people on the scene to save themselves or each other, and moreover, the medical priority dispatch system records the condition of the person who calls for help on the scene and the whole rescue process, and synchronously sends same to an ambulance and a hospital. The medical priority dispatch method and apparatus have the following beneficial effects: before an ambulance arrives at the scene, people who call for help can save themselves or each other according to the guidance of an alarm receiver.