The invention belongs to the field of
quality management, and discloses a quality
system self-optimization method and
system based on PDCA circulation. The method comprises the following steps: collecting multi-source heterogeneous
quality data, and constructing a quality
knowledge graph comprising six types of nodes including personnel, equipment, materials, methods, environments and measurement data; constructing a causal graph by adopting a
causal inference algorithm, calculating an average causal effect of each reason variable on the quality index, and positioning a root dependent variable of quality fluctuation; taking the root dependent variable, the
system parameter and the resource state as a
state space, and making a decision through a
reinforcement learning agent; setting a causal effect prediction network, calculating a causal guidance reward based on the output of the causal effect prediction network, and updating the
intelligent agent after weighted combination with an actual reward fed back by the environment; and verifying the security of the optimal disposal scheme in a shadow execution mode, and then deploying the optimal disposal scheme to a production environment for execution. The spanning of the quality system from execution parameter
fine tuning to management logic remodeling is realized, and the method has global view and deep self-evolution capability.