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1 results about "Feedback form" patented technology

Recommending user feedback with automatic scoring and reasoning

According to one embodiment, a method, computer system, and computer program product for recommending feedback for a feedback form is provided. The embodiment may include collecting data about a user's experience of an application. The embodiment may also include analyzing the collected data to determine one or more suggested responses to one or more questions in a feedback form. The embodiment may further include preparing the feedback form for the user based on the suggested responses. The embodiment may also include presenting the prepared feedback form to the user.
Owner:INTERNATIONAL BUSINESS MACHINE CORPORATION