The invention relates to the technical field of remote monitoring systems, in particular to an integrated remote
video monitoring system of a vending
machine, which comprises a vending
machine, a monitoring camera and a micro-
processing unit. A touch display screen is connected with a commodity selection module, a
payment module, a query module, a video acquisition module and a video playing module. An order generation module, a storage module and a
time management module are arranged in the vending
machine. The
time management module and the monitoring camera are both associated with the order generation module. The micro-
processing unit is connected to a background management terminal through a communication module. According to the invention, when a user has objection to a purchased commodity, the
order number information or the commodity
purchasing time can be recorded through an input
system for query, meanwhile, the customer service staff quickly retrieves the video data through the background management terminal to check the video data, the complete delivery process of the vending machine is checked, a basis is provided for after-sale customer service, user complaints are quickly solved, the operation capability is improved, and the user experience effect of the vending machine is improved.