To provide an
information processing system that can improve the business response capabilities of pharmacies. [Solution] An
information processing system that provides online medication instructions at a
pharmacy store is provided, which includes a
server, a patient terminal at the
pharmacy store, and a
pharmacist terminal at a location different from the
pharmacy store, and the
server performs identification
processing, request
processing, and call
processing, and in the identification processing, the
server acquires data, and in the request processing, the medication instruction task corresponding to the data is presented on the
pharmacist terminal, and in the call processing, the
pharmacist terminal that selected the presented medication instruction task is connected to the patient terminal so that they can communicate, and the data includes at least one of
patient identification information of patients who visit the pharmacy store, patient
prescription drug receipt information, audit information, prescription information,
drug information,
drug history information,
medicine notebook information, dispensing
record information,
medicine bag information,
receipt information,
receipt certificate details information, reception number information, test result information,
health check result information, upper limit management
table information, and device output information.