The invention discloses a medical whole-process intelligent service method and
system. The method comprises the steps of establishing a medical
database, receiving the request, awakening the medical personnel service, confirming the appointment,
preliminary diagnosis and diagnosis result feedback and the like. The
system comprises a
server storage module, a medical personnel
client module, an appointment selection determination module, a medical personnel
client module, a communication module, a voice input
processing module, a text input module, a query and archiving keyword generation module, a screening and
retrieval result generation module and a feedback module. The problems that the present
medical procedure is tedious and registration is difficult can be solved, the efficiency and the portability of the medical service can be effectively improved,
waiting time of the medical personnel can be reduced, the medical pressure can be alleviated, the accurate and efficient self-servicecan be realized through
the Internet technology, the
system has high intelligent degree, the method is advanced and scientific, and the practical value is high and the application prospect is wide.