This invention discloses a cloud-edge collaborative intelligent converged
terminal operation and
maintenance management method, comprising: reading
terminal operation and maintenance attribute data corresponding to the intelligent converged terminal, generating a standard operation and maintenance image and distributing it to edge operation and maintenance nodes; collecting operation and maintenance status data of the intelligent converged terminal, constructing a
terminal operation and
maintenance phase boundary sliding window and generating a
time series matrix; inputting the terminal operation and maintenance
time series matrix into a MAD-GAN model, calculating an operation and maintenance anomaly
score and determining the managed status; generating an operation and maintenance status offset object set and constructing a broken chain
graph based on the operation and maintenance status data and the operation and maintenance anomaly
score; mapping the operation and maintenance status offset objects to the broken chain graph and performing broken chain
verification on the managed causal relationship edges; generating a reversible repair strategy based on the managed broken chain
root cause object, distributing the managed keep-alive
capsule and performing the repair. This invention achieves intelligent converged terminal anomaly identification, broken chain location, and unbroken chain repair through the terminal operation and
maintenance phase boundary sliding window, cloud-edge dual-domain broken chain graph, and managed keep-alive
capsule.