52 results about "Unresolved Issue" patented technology

A method and system for customer service and support integrated with social networks includes an Internet available server application where consumers and providers can create their profiles, integrate their profiles with existing social network profiles, and collaborate with each other on resolving consumer issues using a workflow engine supported with a rule engine. Consumers may be organized into consumer groups and into federations of consumer groups. Consumer issues may be voted on thereby raising the significance of an issue and / or building a provider's reputation based in part on resolved issues, issue votes, and by reviews and comments. Consumers manage their profiles. Provider profiles are predominately affected by resolved / unresolved issues or positive / negative reviews. Notifications are handled automatically based on configured workflow and rule engine and utilize internal messaging system, emails, SMS and other available social network services (e.g. Facebook, Twitter, etc.).

A programmable food storage container and behavior modification assistant, having an automatically closing and locking lid / door, and a programmable lock mechanism able to accept and store multiple defined sequential periods of inaccessibility of variable duration and frequency, and multiple defined periods of accessibility of variable duration and frequency. Use of the device mandates compliance with, and reinforcement of behavior consistent with, the user's desire to develop and adhere to a pattern of controlled and limited consumption of any products stored within the container. Addressing the problem left unsolved in the prior art (i.e., the inability of some consumers to resist impulses to consume, and the finite and consumable capacity of people to resist temptation), the device eliminates temptations regarding its contents, and thus eliminates wasteful consumption of the consumer's finite supply of willpower, or capacity to successfully resist an impulse to consume.

The present invention is a method and apparatus for effectuating bilateral commerce in ideas. The present invention is both an originator-(400) and user-driven (300) online commercial network system designed to facilitate idea submission, purchase and licensing and is easily adapted to business-to-business transfers of innovation as well as consumer-to-business transfers of innovation. The invention allows originators of ideas to communicate nondisclosing synopses of ideas globally to potential users, for users conveniently to search for relevant ideas and for users potentially to bind an originator (400) to a limited duration license (120a) granting user the exclusive right to access and consider confidentially the originator's fully disclosed idea (130a). The invention also allows users (300) to communicate confidentially or nonconfidentially unsolved problems or needs globally to potential originators, for originators conveniently to search for relevant unsolved problems or needs (100b) and for originators to submit and communicate confidentially proposed solutions (130b) to the soliciting user.

This invention discloses a method for enhancing a Global Navigation Satellite System (GNSS), such as Global Positioning System (GPS), location calculation by supplying carrier phase corrections within a GNSS receiver used with a multiple element Controlled Reception Pattern Antenna (CRPA) receiver. GNSS carrier phase measurements should be compensated for receiver hardware and directionally dependent antenna errors to obtain desired accuracies for high precision GNSS positioning applications. One technique successfully employed in Fixed Reception Pattern Antenna (FRPA) GPS sensors applies a simple directionally dependent set of correction factors to the measurement outputs. For the complex case of a GNSS receiver employing a CRPA and dynamic beam steering, however, the multiplicity of combinations of antenna element outputs makes the FRPA compensation technique impractical. Compensation of carrier phase measurements is a problem not addressed in previous GPS CRPA beam steering sensors.

The likelihood of a problem report being escalated to a critical status in a customer service environment is predicted by receiving historical Problem Management Records for which associated problems have been resolved and final criticality statuses have been determined, analyzing the historical Problem Management Records using at least one trainable data mining process to produce a prediction output for each historical Problem Management Record, validating the prediction output against the final criticality statuses, training the data mining process according to the validation, and, subsequently, analyzing an unresolved Problem Management Record by the trained analysis module to produce a prediction indicator and a confidence indicator for unresolved Problem Management Record to be re-classified as critical status. The unresolved Problem Management Record is escalated to critical status level responsive to the prediction indicator and the confidence indicator exceeding a predetermined threshold.

The current options for wireless communication have changed the way people work and the way in which networks can be deployed. However, there remains unresolved problems in the setup and configuration of wireless communication links. Both known cellular and ad hoc wireless networking protocols and systems are deficient in that the ability for users to communicate without a priori knowledge of MAC addresses (represented by phone numbers, IP addresses and the like) is limited or may be compromised in a hostile environment. In contrast, provided by aspects of the present invention are devices, systems and methods for establishing ad hoc wireless communication between users that do not necessarily have MAC addresses and the like for one another. In some embodiments, a first user visually selects a second user and points a coherent light beam at an electronic device employed by the second user. Data specific to the first user is modulated on the coherent light beam, which can then be demodulated when the coherent light beam is received by the electronic device of the second user.

The current options for wireless communication have changed the way people work and the way in which networks can be deployed. However, there remains unresolved problems in the setup and configuration of wireless communication links. Both known cellular and ad hoc wireless networking protocols and systems are deficient in that the ability for users to communicate without a priori knowledge of MAC addresses (represented by phone numbers, IP addresses and the like) is limited or may be compromised in a hostile environment. In contrast, provided by aspects of the present invention are devices, systems and methods for establishing ad hoc wireless communication between users that do not necessarily have MAC addresses and the like for one another. In some embodiments, a first user visually selects a second user and points a coherent light beam at an electronic device employed by the second user. Data specific to the first user is modulated on the coherent light beam, which can then be demodulated when the coherent light beam is received by the electronic device of the second user.

A method and apparatus effectuates bilateral commerce in ideas. An originator and user-driven on-line commercial network system is designed to facilitate idea submission, purchase, and licensing, and is easily adapted to business-to-business transfers of innovation as well as consumer-to-business transfers of innovation. The invention allows originators of ideas to communicate nondisclosing synopses of ideas globally to potential users, for users conveniently to search for relevant ideas and for users potentially to bind an originator to a limited duration license granting user the exclusive right to access and consider confidentially the originator's fully disclosed idea. The invention also allows users to communicate confidentially or nonconfidentially unsolved problems or needs globally to potential originators, for originators conveniently to search for relevant unsolved problems or needs, and for originators to submit and communicate confidentially proposed solutions to the soliciting user.

The invention relates to poly-amide bonded hydrophilic interaction chromatography (HILIC) stationary phases and novel HILIC methods for use in the characterization of large biological molecules modified with polar groups, known to those skilled in the art as glycans. The invention particularly provides novel, poly-amide bonded materials designed for efficient separation of large biomolecules, e.g. materials having a large percentage of larger pores (i.e. wide pores). Furthermore, the invention advantageously provides novel HILIC methods that can be used in combination with the stationary phase materials described herein to effectively separate protein and peptide glycoforms by eliminating previously unsolved problems, such as on-column aggregation of protein samples, low sensitivity of chromatographic detection of the glycan moieties, and low resolution of peaks due to restricted pore diffusion and long intra / inter-particle diffusion distances.

The invention provides a method and device for processing IAB node information in an IAB network, and the method comprises the steps that a second IAB node receives notification information transmitted by a first IAB node; wherein the notification information comprises at least one of the following information: notification information used for notifying a connection switching event and / or a connection reconstruction event, and indication information used for indicating to perform packet data convergence protocol PDCP state reporting. According to the method and the device, the problem that the downlink notification is not solved yet after the IAB node is possibly switched to other nodes due to the change of a wireless link in the related technology is solved, and the effect of ensuring the complete switching of the IAB node is achieved.

The present invention is directed toward an improved barbeque grill that addresses the problems left unsolved by the barbeque grills of the prior art. More specifically the present invention relates to improvements to the hinge used to connect the grill hood to the grill cooking body or bowl, and improvements to the grill's wheel assembly. Accordingly, an embodiment of the present invention is directed to a grill having a hinge comprising at least one integral post and at least one mating tab. Another embodiment is directed to a grill having a pair of wheels and a support foot that prevents the wheels from engaging the ground when the grill is stationary. Another embodiment of the present invention also relates to a grill comprising improved interchangeable table platforms on the sides of the grill cooking body, having at least one external burner incorporated therein. Finally, another embodiment of the present invention relates to a grill comprising an improved grease pan that is integrated into the underside of the grill control panel making the grease pan easily accessible from the front of the grill.

The present invention addresses problems not resolved by conventional hand-held clay target throwers by providing a clay target throwing device comprising two unique main components that, both separately and upon combination, provide for a significantly improved hand-held clay target thrower device. The first main component is a unitary rear-loading flexible wire headend. The second main component is a specially formed handle including a self-cocking block component and an impact backstop structure. Together the combined flexible wire headend and handle provide an easy-to-use, efficient, effective, comfortable, and weather-resistant hand-held self-cocking and controlled release clay target throwing unit.

The invention provides an edge contact clamping type wafer end actuator belonging to the technical field of chemical mechanical polishing equipment. The edge contact clamping type wafer end actuator comprises a wafer seat, the wafer seat is at least internally provided with two telescopic type edge contact clamping finger hooks which are connected with a telescopic device; and the wafer seat is at least provided with a third edge contact clamping contact. The invention well solves the problems which exist for a long time and are unsolved all the way in the prior art, clamps wafers in an edge contact way, fast, accurately and safely clamps the wafers without pollution, has simple structure, safe and convenient use and reduced cost, automatically determines the circle centers of the wafers and can be widely used for the processing, i.e. chemical mechanical polishing (CMP), grinding, thinning, and the like of the wafers.

An implantable medical device (30) for treating aortic dissections includes a stent graft part (34) having a bulbous section (48) of greater radial diameter than the radial diameter of first and second sections (60,62) of the stent graft part (34). The bulbous section (48) is able to close off the false lumen (10) of an aortic dissection, thereby to prevent any fluid backflow into the false lumen (10). Radiopaque markers (70) may be provided for orientation and deployment purposes. The device (30) is able to treat chronic dissections and reduce false lumen backflow, which remains otherwise an unresolved issue in the endovascular treatment of false lumen aneurysms.

The present invention is a method and apparatus for increasing the usefulness of visual knowledge in a number of applications. It distills the relationships between characteristics and hypotheses into database form, thereby organizing visual information in a manner suitable to aid the user in the investigation of the various hypotheses (medical diagnosis, pill identification, plant / animal identification, cause of death, cause of accident, etc.). The invention sidesteps unresolved issues around knowledge engineering by not automating a decision making process. Rather, the present invention utilizes a relational database to dynamically respond to textual and visual findings as an aid to assist a user reaching a reasoned conclusion based upon information available by direct observation and comparison with stored image and textual data.

The invention provides a silicon chip cleaning device of chemical and mechanical polishing equipment, relating to the technical field of the chemical and mechanical polishing equipment. The silicon chip cleaning device of the chemical and mechanical polishing equipment is provided with a silicon chip positioning support which is fixed on a central plate, and a silicon chip positioning supporting and resetting device and a silicon chip rotating device are arranged on the central plate. The invention favorably solves the unsolved problems existing in the prior art for a long term. By adopting the silicon chip cleaning device, silicon chips can be accurately positioned as well as reliably cleaned and reset so that the silicon chips obtain high cleanliness and high-efficiency cleaning effect with less abandonment and cost reduction. The silicon chip cleaning device has wide purpose, is suitable for cleaning the silicon chip in each producing procedure of transistors and integrated circuits, is particularly suitable for cleaning the silicon chips polished by using a chemical and mechanical method, can greatly enhance the cleanliness of the surfaces of the polished silicon chips, and can be preferably used for the end point detection after polishing.

The invention discloses an electromagnetic induction heating system of a plastic machine with high heat efficiency and high heating speed. The system comprises an electromagnetic induction heating power supply and a heating induction coil connected with the output end of the electromagnetic induction heating power supply, wherein the heating induction coil is sleeved on a metal charging material barrel of the plastic machine. The metal charging material barrel generates heat per se by electromagnetic induction so as to greatly improve the heat efficiency and solve the problem which is expected to be solved for a long term but is not solved; a heat insulation material is wrapped on the metal charging material barrel to reduce heat loss so as to further improve the heat efficiency, the heat efficiency generally can reach over 96 percent, and the power-saving effect is very remarkable and can reach over 30 percent; and the heating speed can be improved by 60 percent, and the pre-heating time is greatly saved.

The present invention addresses problems not resolved by conventional hand-held clay target throwers by providing a clay target throwing device comprising two unique main components that, both separately and upon combination, provide for a significantly improved hand-held clay target thrower device. The first main component is a unitary rear-loading flexible wire headend. The second main component is a specially formed handle including a self-cocking block component and an impact backstop structure. Together the combined flexible wire headend and handle provide an easy-to-use, efficient, effective, comfortable, and weather-resistant hand-held self-cocking and controlled release clay target throwing unit.

A method is provided for prioritizing rule creation for computer-assisted customer care. When a question from a user of a device is received by a customer care analytics engine for which no rule is automatically fired, the question and a related device profile of the device are added to an unfired questions list. The analytics engine parses the question to match terms in other questions in the list. The question is also added to an appropriate category in the list based on the device profile. A prioritization algorithm is used to rank the question among other questions within the list or the category, ranking the question more highly according to the frequency of those terms in the category or the list. According to its rank-wise order, the question is directed for creation of a rule to permit automatic handling of questions having the same or similar terms in the future.

The invention discloses a transducer capable of being directly applied to various ultrasonic flow meters. The transducer capable of being directly applied to the various ultrasonic flow meters is characterized by comprising a piezoelectric ceramic wafer support, a cylindrical sealing element which is connected with the outer portion of the piezoelectric ceramic wafer support in a sleeved mode, and a hard outer shell which contains a piezoelectric ceramic wafer, the piezoelectric ceramic wafer support and the cylindrical sealing element, the piezoelectric ceramic wafer support and the cylindrical sealing element are fixed on the hard outer shell through fixing screws, a whole space is formed by a gap between a ultrasonic emitting surface or a receiving surface and an annular air slot, an air slot and the piezoelectric ceramic wafer and a free space in the hard outer shell, the whole space becomes a sealed space after vent holes are sealed through sealing screws, and the whole space is filled with coupling agent. The transducer capable of being directly applied to the various ultrasonic flow meters has the advantages of being capable of assembling the transducer to a whole component which is applied to the device according to different application situations or requirements, good in corrosion resistance, impurities resistance, scaling resistance, temperature character, pressure resistant character and signals, and capable of preventing the piezoelectric ceramic wafer from cracking and solving the problem that the ultrasonic transducer can not solve.

A method and apparatus effectuates bilateral commerce in ideas. An originator and user-driven on-line commercial network system is designed to facilitate idea submission, purchase, and licensing, and is easily adapted to business-to-business transfers of innovation as well as consumer-to-business transfers of innovation. The invention allows originators of ideas to communicate nondisclosing synopses of ideas globally to potential users, for users conveniently to search for relevant ideas and for users potentially to bind an originator to a limited duration license granting user the exclusive right to access and consider confidentially the originator's fully disclosed idea. The invention also allows users to communicate confidentially or nonconfidentially unsolved problems or needs globally to potential originators, for originators conveniently to search for relevant unsolved problems or needs, and for originators to submit and communicate confidentially proposed solutions to the soliciting user.

The invention provides a method for processing network problems of a television by grading. The method comprises the following steps of: A, dividing the network problems of the television into a plurality of grades; B, judging the grade of a network problem of the television and displaying relevant information of the problem; C, performing corresponding distribution processing according to the grade of the problem; and D, acquiring a processed result of the problem, upgrading the non-solved problem and performing the distribution processing again. By the scheme of the invention, the possible network problems of the television can be submitted to proper users quickly through a problem grading mechanism, an automatic problem grade determining mechanism, an automatic problem distribution mechanism and an automatic problem grade lifting mechanism, so that the processing time is shortened, the processing efficiency is improved, the maintenance cost is reduced and the user experience is enhanced.

A process for treating the sewage generated by rinsing polyvinyl alcohol includes such steps as naturalizing and culturing the bacteria able to decompose polyvinyl alcohol, anaerobic biologic treating, aerobic biologic treating, and physiochemical treating, and the treated bacteria removing the organic substances contained in the sewage. Its advantages are high effect and low cost.

The invention relates to the technical field of clamping when cylindrical hardware and screws are processed, in particular to a device for guiding and clamping a workpiece when the cylindrical hardware and the screws are processed. The device for guiding and clamping the workpiece comprises a clamping disc, a rotating shaft, a shaft seat, a pressing block, a pressing block installing seat and a power source, wherein the rotating shaft drives the clamping disc to rotate; and the pressing block is matched with the clamping disc. The device is characterized in that a plurality of elastic sheet pressing discs are arranged between the clamping disc and the pressing block and can rotate synchronously with the clamping disc; and each elastic sheet pressing disc mainly comprises a base body and an elastic sheet connected at the periphery of the base body. In the device, not only the product quality can be guaranteed, but also the production efficiency can be guaranteed, the labor and the time are saved, so that energy conservation and consumption reduction are realized, the production cost is reduced, and especially, the damage of the pressing block to a processing workpiece in processing is avoided so as to solve the problem which is wanted for being solved for years and has been not solved yet in the industry cycle.

The invention discloses an electromagnetic induction heating system of a plastic machine with high heat efficiency and high heating speed. The system comprises an electromagnetic induction heating power supply and a heating induction coil connected with the output end of the electromagnetic induction heating power supply, wherein the heating induction coil is sleeved on a metal charging material barrel of the plastic machine. The metal charging material barrel generates heat per se by electromagnetic induction so as to greatly improve the heat efficiency and solve the problem which is expected to be solved for a long term but is not solved; a heat insulation material is wrapped on the metal charging material barrel to reduce heat loss so as to further improve the heat efficiency, the heatefficiency generally can reach over 96 percent, and the power-saving effect is very remarkable and can reach over 30 percent; and the heating speed can be improved by 60 percent, and the pre-heating time is greatly saved.

A method and apparatus effectuates bilateral commerce in ideas. An originator and user-driven on-line commercial network system is designed to facilitate idea submission, purchase, and licensing, and is easily adapted to business-to-business transfers of innovation as well as consumer-to-business transfers of innovation. The invention allows originators of ideas to communicate nondisclosing synopses of ideas globally to potential users, for users conveniently to search for relevant ideas and for users potentially to bind an originator to a limited duration license granting user the exclusive right to access and consider confidentially the originator's fully disclosed idea. The invention also allows users to communicate confidentially or nonconfidentially unsolved problems or needs globally to potential originators, for originators conveniently to search for relevant unsolved problems or needs, and for originators to submit and communicate confidentially proposed solutions to the soliciting user.

“Pharmacological enhancement and manufacturing method of the antiviral compound” can be categorized into the combined patent of the pharmacological activity as well as method of isolating and purifying the naturing material. Our product adopts 9 medicinal material which are processed strictly. The stable and high quality is ensured by the WLD resin adsorption and gas chromatography. The antiviral prevention and treatment is the most urgent but unsolved problem before the American doctors. The antiviral compound has an unexpected effect on a broad spectrum of viruses including RSV, Adenovirus type 3, Influenza A1 and A3. The antiviral effect on mouse Influenza A1 is very obvious. The definite efficacy in the treatment of acute pharyngitis and tonsillitis have been proved by the clinical trial which showed the total effective rate in the above two disease were 92.3% and 87.5% respectively.

The object of the present invention relates to a breakage system applied to ceramic cutting machines, which configuration and design allows it to be used by right-handed or left-handed people.This breakage system solves the unresolved problem in the present state of the art with respect to the use of the cutting machine, such that it facilitates the cutting process regardless if the operator is right-handed or left-handed.This invention is especially applicable to the construction industry.