263results about How to "Evaluate performance" patented technology

A method, system and computer program product for evaluating a performance of an object customer support resource in providing a customer support service is disclosed. A peer group of customer support resources that are expected to behave comparably as the object customer support resource is established to determine a normal behavior that the object customer support resource is supposed to act consistent with in providing the customer support service. A behavior of the object customer support resource is compared to the normal behavior to evaluate a performance of the object customer support resource in providing the customer support service. Real time assignment of the customer support service is performed based on a result of the evaluation.

A method and apparatus of communicating with a plurality of cellular communication networks employing different communication protocols using a single mobile endpoint device, e.g., a cellular phone, are disclosed. In one embodiment, a user cellular phone is provided with a communication protocol conversion or switching module that is adapted for interfacing with different cellular networks operating in a region where the cellular phone is presently located. When a request for an incoming call or an outgoing call is received, the present method evaluates at least one performance factor in selecting one of the plurality of different communication protocols to service or process the incoming call or outgoing call.

Disclosed herein is an improved eyelid care appliance and method of using such appliance for preventing and treating blepharitis and mammalian meibomian gland dysfunction caused by gland obstruction. The method and apparatus of the invention enable restoration and maintenance of eyelid hygiene and the natural flow of secretions from the meibomian glands. A preferred embodiment of the apparatus comprises an oscillating spongehead affixed to the distal end of the eyelid care appliance that is equipped with a video camera, near field communications link, and a display, thereby enabling a user to “fly” the spongehead onto an eyelid margin for self-administered cleaning of the user's eyelid margins. The spongehead can be impregnated with topical pharmacologic or cleansing agents to better facilitate cleaning and therapeutic efficacy.

A system and method are provided for performing saliency detection on an image or video. The method includes training and creating deep features using deep neural networks, such that an input image is transformed into a plurality of regions, which minimizes intra-class variance, and maximizes inter-class variance, according to one or more active contour energy constraints. The method also includes providing and output associated with the deep features.

A method for designing a bit for boring earth formations includes defining parameters for a calculation, where the parameters relate to a geometry of the bit, calculating to determine interference between the bit and the earth formations, obtaining vertical displacements with respect to a bit revolution based on the interference between the bit and the earth formations and applying a criterion to the vertical displacements to evaluate bit performance.

The present disclosure is directed to systems and methods for validating and/or identifying wind farm performance measurements so as to optimize wind farm performance. The method includes measuring operating data from one or more wind turbines of the farm. Another step includes generating a plurality of baseline models of performance of the wind farm from at least a portion of the operating data. Thus, each of the baseline models of performance is developed from a different portion of operating data so as to provide comparable models. The method also includes selecting an optimal baseline model and comparing the optimal baseline model with actual performance of the wind farm. In a particular embodiment, the actual performance of the wind farm is determined after one or more wind turbines of the wind farm is modified by one or more upgrades.

An exemplary embodiment of the invention relates to determining aimpoint relative to a target located within a firing range. The target can be either fixed or moving, and if the target is moving then it can be mounted on tracks or controlled by servomechanisms. In addition to aimpoint, predicted projectile effects and personnel performance can be calculated for evaluation and for training. The firing range is mapped so that placement of infrared emitters is associated with specific targets. Placement of the emitter external to the target perimeter produces accurate results so long as the emitter is within the field of view of a camera mounted upon the projectile launcher. The invention results in large firing ranges with the ability to place targets wherever desired without decreasing aimpoint measurement accuracy.

Articles of manufacture including electronic machines including but not limited to computers, computer stations, computing devices, computer systems, software, computer readable memory and other electronic devices adapted to provide an index for a performance characteristic or measure for groups of people or institutions. The index values are risk adjusted to the varying population compositions for groups of people or institutions by comparison to a reference portfolio and are updated in real time to account for the changing constitution of the clusters in the portfolios. Methods of using the disclosed devices include the ability to provide a continuously updated benchmark for the comparison of medical, business or educational performance by providers or practitioners of such services that effect populations of individuals, and that is based on measurable outcomes. Additionally, the methods of using the disclosed devices include the ability to compare the effectiveness of different therapies.

The embodiment of the invention discloses an automatic driving simulation evaluation method and device. The method comprises the following steps: obtaining driving state data of a virtual vehicle in avirtual environment from a pre-established simulation system and sensor data collected by a virtual sensor in the virtual vehicle aimed at the virtual environment; according to the driving state data, the sensor data, and a preset vehicle driving control algorithm, determining driving control data aimed at the virtual vehicle; inputting the driving control data into the simulation system so thatthe simulation system performs driving control on the virtual vehicle according to the driving control data and displays the driving state of the virtual vehicle under driving control; and evaluatingthe performance of the vehicle driving control algorithm according to the displayed driving state of the virtual vehicle under driving control. By applying the scheme provided by the embodiment of thepresent invention, the performance of the vehicle driving control algorithm in automatic driving can be evaluated through the simulation system.

A system and method for maintaining similar optical performance over two electronic displays. A color light sensor is placed in front of the viewable area of each electronic display and is used to measure one or more optical properties in order to balance the two (or more) electronic displays. The user may be notified when a display is malfunctioning or the displays are not performing within acceptable ranges. The display may store optical data locally for later retrieval by the user. The user may access the optical data through a network connection with the display. One or more displays may be placed adjacent to one another and their optical properties may be measured and balanced so that the displays match one another or can be used as a harmonious array.

A proactive IT infrastructure support system is set forth which provides operations performance benchmarking. The operations performance benchmarking makes use of data that is available from a direct supply model. The operations performance benchmarking collects, analyzes, and formats the data into a single, easy-to-use interface that provides customers an ability quickly evaluate absolute performance of key IT performance metrics and to evaluate relative performance by comparing the results to the customer's choice of a variety of external benchmarks (such as industry peers) and internal benchmarks (site vs. site, and performance to Service Level Agreement).

Provided are a top coating composition for a photoresist which can be used in immersion lithography, and a method of forming a photoresist pattern using the same. The top coating composition includes: a polymer including at least three different structural repeating units including a first repeating unit comprising a carboxy group substituted by an alkyl protecting group or an acid-labile group, a second repeating unit comprising an acid group, and a third repeating unit comprising a polar group, and an organic solvent comprising an alcohol.

A model creation tool is provided that automatically evaluates potential econometric models and, given a set of historical data on which the model is intended to operate and other constraints, automatically identifies an optimum model. The optimum model may be an autoregressive model. The optimum model is defined by a set of optimum model parameters and optimum model coefficients. The optimum model parameters may include a model order such as an autoregressive model order, a seasonality function parameter, a trend function parameter, and a parameter that sets a tolerance that is used when performing principal components dimension reduction operations on the historical data.

Disclosed is a method for testing the performance of a heat pipe and an apparatus for conducting the performance test. The apparatus includes a heating device and a cooling device. Two ends of the heat pipe are thermally connected to the heating device and the cooling device, respectively. The heating device is applied to supply thermal energy to the heat pipe. When the quantity of thermal energy being transferred to the heat pipe reaches to a specified value, the temperatures at the two ends of the heat pipe are detected. If the temperature difference between the two ends is lower than a predetermined value, the heat pipe being tested is deemed as acceptable.

The disclosure is directed at a method for determining defects and security vulnerabilities in software code. The method includes generating a deep belief network (DBN) based on a set of training code produced by a programmer and evaluating performance of the DBN against a set of test code against the DBN.

A golf ball performance evaluation system includes an initial properties analyzing unit for measuring and analyzing kinetic properties of a golf ball immediately after the golf ball is hit by a golf club, and an in-flight properties analyzing unit for measuring and analyzing kinetic properties of the golf ball hit by the golf club during a flight on its trajectory.

A test device used for measuring frictional torque of bearing is prepared for driving internal ring of measured bearing to rotate together when internal shaft is driven to rotate by motor converting torque signal of said ring to force signal of driving pin under action of friction torque between internal and external ring on measured bearing, converting force signal to be strain signal of cantilever, carrying out measurement by stress-strain transducer to convert strain signal to be electric signal and carrying out conversion and regulation on said electric signal by strain collection-analysis system for realizing accurate test on frictional torque.

A location-and-event-tracking system includes radio-enabled anchors and tags on a field of play, e.g., a basketball court. Tags are attached to players and to balls or other game-play objects. The system determines the location in space of each of the tags. For tags connected to game-play objects, the system evaluates proximity to players to assess possession of the game-play object. If the game-play-object tag is not sufficiently close to a player for the player to be in possession of the object, the position of the game-play object is evaluated to determine whether the game-pay object is in a goal zone region. If so and the game-play object has been within an attempt zone, i.e., a sub-zone within the goal zone region, then the system determines whether a goal has been made by evaluating whether the game-play object passed in order through a number of sub-regions before, at, and after the goal.

A method and system for scheduling and conducting videoconferences that ensure that the necessary bandwidth for the videoconference will be available and that select the least cost equipment to carry the videoconference. An embodiment of the present invention includes the steps of determining for a schedule request by a user if the necessary bandwidth to conduct a videoconference will be available. Also, the embodiment measures the performance of equipment and systems used to conduct the videoconference and determines if the equipment and systems are performing at a level necessary to conduct the videoconference. Alternative embodiments may include selecting multipoint endpoints to support the videoconference, scheduling videoconferences over two independent networks, emulating routers to ensure that the least cost route for the videoconference is selected, and responding to a scheduling request by informing the user to reschedule the videoconference when the network cannot support the videoconference.