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3results about How to "Smart service" patented technology

Scene updating method for operation of unmanned special vehicle and storage medium

PendingCN119668642Aflexible analysisOptimize job performanceDatabase management systemsDatabase distribution/replicationIn vehicleEngineering
The invention provides an unmanned special vehicle operation-oriented scene updating method and a storage medium, the unmanned special vehicle operation-oriented scene updating method comprises a cloud end, a vehicle end and a vehicle cloud intermediate service library, the vehicle cloud intermediate service library comprises middleware arranged at a cloud service end and middleware arranged at a vehicle-mounted client, and the middleware of the cloud service end comprises a cloud end-scene service scheduling component; the cloud-scene service scheduling component comprises cloud-scene analysis and a cloud local service library; the middleware of the vehicle-mounted client comprises a scene service scheduling assembly, and the scene service scheduling assembly comprises scene analysis, vehicle cloud service scheduling and a vehicle cloud local service library; the middleware of the cloud server side and the middleware of the vehicle-mounted client side are both provided with vehicle cloud interconnection assemblies for vehicle cloud communication. The cloud end further comprises a cloud end micro-service, and the cloud end micro-service configures a scene API and other components. According to the invention, the vehicle cloud middleware is taken as a core, creation, updating, synchronization and issuing of the scene mode file are realized, and accurate scene operation is supported.
Scene updating method for operation of unmanned special vehicle and storage medium
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Owner:上海复运智能科技有限公司

Intelligent guiding voice interaction instrument for power supply business hall

InactiveCN119084736AImprove scalabilityEfficient integrationStands/trestlesSpeech recognitionGear wheelElectric machinery
The invention discloses a power supply business hall intelligent guide voice interaction instrument which comprises a support, a first placing plate and a supporting plate, the left end of the bottom of the first placing plate is movably connected with a connecting rod through a first electric telescopic rod, and the top of the connecting rod is fixedly connected with a second placing plate through a support. A third reserved groove of a cross-shaped structure is formed in an inner cavity of the second containing plate, a clamping plate is movably connected to the middle end of the inner surface of the third reserved groove through a rotating shaft, and a square block is fixedly connected to the middle end of the bottom of an inner cavity of the third reserved groove. The device is provided with a first electric telescopic rod, a second placement plate, a bracket, a connecting rod, a clamping plate, a fourth electric telescopic rod, a third reserved groove, a square block, a first extension plate, a driven gear disc, a driving gear disc, a second motor, a second extension plate, a third electric telescopic rod, a second connecting block and a first connecting block, so that the overall use effect of the device is effectively improved.
Intelligent guiding voice interaction instrument for power supply business hall
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Owner:STATE GRID SHANDONG ELECTRIC POWER CO

A Knowledge Graph-Based Intelligent Customer Service Question-Answering Precision Recommendation and Processing Method

ActiveCN121599672Bavoid wastingavoid deficienciesCustomer relationshipKnowledge representationDigital dataUser needs
This invention relates to a knowledge graph-based intelligent customer service question-and-answer precision recommendation and processing method, belonging to the field of electronic digital data technology. The method includes: constructing a conversation prediction knowledge graph based on the historical conversation counts from multiple channels; predicting the future conversation counts from multiple channels based on the conversation prediction knowledge graph and the current conversation counts from multiple channels; setting the number of robot agents and human agents based on the future conversation counts from multiple channels; accessing conversations from multiple channels, using robot agents to perform semantic understanding of user questions in the conversation, constructing a user demand profile, and determining whether to assign a human agent; if so, assigning the optimal human agent based on the status data of the human agent; if not, generating answers based on the user demand profile, conducting a dialogue, and generating recommended questions based on a question association graph. The question association graph records the relationships between multiple questions, which has the advantage of improving the quality and efficiency of customer service.
A Knowledge Graph-Based Intelligent Customer Service Question-Answering Precision Recommendation and Processing Method
A Knowledge Graph-Based Intelligent Customer Service Question-Answering Precision Recommendation and Processing Method
A Knowledge Graph-Based Intelligent Customer Service Question-Answering Precision Recommendation and Processing Method
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Owner:GUANGZHOU XUNHONG NETWORK TECH CO LTD