The invention relates to the field of management systems, in particular to a volunteer public service management platform. The volunteer public service management platform is characterized by comprising a base platform, a comprehensive management platform and an on-line communication interactive platform, wherein the base platform serving as a public part of the whole
system provides base service for the whole
system and comprises a base data subsystem, a
system maintenance subsystem, an EAI subsystem and the like; the comprehensive management platform comprises a volunteer management platform, a distribution platform, a service support platform, an information distribution platform and a statistical decision platform, and totally contains service modules of volunteer
library, volunteer distribution
library, street distribution, site distribution, service plan customization, service
record, service daily, material management,
project management, short message notification and the like; and the on-line communication interactive platform finishes the functions of volunteer information communication, on-line forum, in-
station short message and the like.