The invention discloses a spoken dialogue
data processing method based on an agent, and belongs to the technical field of
artificial intelligence big data processing, and the method comprises the steps: receiving a voice input file sent by a user side, converting a voice
signal into text data, extracting an emotion feature, generating an emotion tag and a voice
rhythm feature, text and emotion information are combined to form dialogue
anchor point information, a
path diagram is constructed, and edge weights are calculated; constructing a
propagation matrix according to the similarity between a current dialogue
anchor point and a historical path node, performing intelligent path reasoning, calculating a path
score, ensuring the influence of emotional fluctuation on task path selection, selecting an optimal path by an
intelligent agent according to the path
score to perform subsequent task
processing, and performing real-time correction after
user feedback;
anchor point information of the current dialogue is adjusted in real time through the
sentiment analysis technology, the reasoning process is adjusted according to feedback, and a closed-loop self-adaptive adjustment mechanism is formed, so that the response quality of the
system is optimized, and the trust of a user to the
system is enhanced.