1442results about How to "Improve relationship" patented technology

An interactive entertainment and information system using a television set-top box, wherein pages of information are periodically provided to the set-top box for user interaction therewith. The pages include associated meta-data defining active locations on each page. When a page is displayed, the user interacts with the active locations on the page by entering commands via a remote control device, whereby the system reads the meta-data and takes the action associated with the location. Actions include moving to other active locations, hyperlinking to other pages, entering user form data and submitting the data as a form into memory. The form data may be read from memory, and the pages may be related to a conventional television program, thereby providing significant user interactivity with the television.

A voice-enabled help desk service is disclosed. The service comprises an automatic speech recognition module for recognizing speech from a user, a spoken language understanding module for understanding the output from the automatic speech recognition module, a dialog management module for generating a response to speech from the user, a natural voices text-to-speech synthesis module for synthesizing speech to generate the response to the user, and a frequently asked questions module. The frequently asked questions module handles frequently asked questions from the user by changing voices and providing predetermined prompts to answer the frequently asked question.

A suturing apparatus is adapted for joining two objects which define a near side and a far side. The apparatus includes an elongate support structure having a working channel and an axis extending between a proximal end and a distal end. The structural support is adapted to be positioned over a guidewire extending between the two objects, in an operative position wherein the proximal end is disposed on the near side and the distal end as disposed on the far side. Removal of the guidewire permits use of a stylet for positioning a suture to extend within the working channel from the proximal end to the distal end. A pair of hooks are movable from a proximal position at the proximal end of the support structure through the objects and a pair of slots in the support structure, to a distal position wherein the hooks engage the suture within the working channel at the distal end of the support structure. The actuator is then operable to move the hooks and the engaged suture from the distal position to the proximal position in order to facilitate tying of the suture and joining of the two objects. Alternatively, suture loops can be carried through the objects by unidirectional hooks and into the working channel. The hooks can then be withdrawn leaving the suture loops in the working channel where they can be engaged by a snare and withdrawn proximally between the two objects. Suturing pledgets can be added to the suturing apparatus prior to operative disposition, and a backing member can be provided to support at least the pledgets when the hook passes through the object.

A method and apparatus allow a customer service representative (CSR) to conduct personalized interaction based on the value of the customer to the organization. A customer seeking to interact with a CSR is first presented with a list of available interaction options. The list of available interaction options is based on the customer's value to the organization such that the more valuable a customer is, the more options that will be made available to him or her for the interaction. The present invention determines a customer's value to an organization by monitoring a customer's purchase history with respect to the organization over a period of time and computing a customer value based on the frequency and amount of the customer's purchases. A customer service representative is further able to personalize the interaction based on previous interactions between the customer and the customer interaction center by accessing a contact history database.

Heat exchange inefficiencies found in round tube plate fin heat exchangers are eliminated in an aluminum heat exchanger that includes first and second headers (20), (22) and at least one flattened tube (24), (70) extending between the headers (20), (22). A plurality of generally parallel tube runs are defined and each has opposite edges. A plurality of plate fins (26), (50) are arranged in a stack and each has a plurality of open ended slots (34), one for each run of the tubes (24), (70). Each of the tube runs (24), (70) is nested within corresponding slots (26) and the fins (26), (50) with one of the edges (40) of the tube runs extending outwardly of the corresponding fin (34). The assembly is brazed together.

The invention is an epoxy resin based adhesive composition comprising an epoxy resin and a compound comprising an elastomeric prepolymer residue selected from the group of a polyurethane, a polyurea and a polyurea polyurethane having isocyanate end groups, the isocyanate end groups of said prepolymer residue being capped by a capping compound selected from the group consisting of a primary aliphatic, cycloaliphatic, heteroaromatic and araliphatic amine, a secondary aliphatic, cycloaliphatic, aromatic, heteroaromatic and araliphatic amine, a thiol and an alkyl amide, said capping compound being bound to the end of the polymer chain of the elastomeric prepolymer in a manner such that the end to which it is bonded no longer has a reactive group. In addition to the capping compound defined above above, a capping compound selected from the group consisting of a phenol and a polyphenol can be used for capping the isocyanate end groups of the prepolymer residue

A method is provided for optimizing an objective measure used to estimate mean opinion score or naturalness of synthesized speech from a speech synthesizer. The method includes using an objective measure that has components derived directly from textual information used to form synthesized utterances. The objective measure has a high correlation with mean opinion score such that a relationship can be formed between the objective measure and corresponding mean opinion score. The objective measure is altered to provide a different function of textual information derived from the utterances so as to improve the relationship between the scores of the objective measure and subjective ratings of the synthesized utterances.

The invention shows explicitly how direct and honest communication utilizing a distributed computing network, shared content and services, and a focus on social network dynamics and situational context can directly create experiential and realized value for all participants around the globe. Contributors (20), having instructional content to share (22) pertaining to the functional utilization of generically named goods, essentially become knowledge workers and are rewarded (26) during specific instances when commercial entity Sponsors (60), who have been granted rights through bidding in an auction (64), utilize this content to un-intrusively market their branded goods to interested and receptive Consumers (10), by having their brand names acknowledged as a valuable component of the original content. The content can also be federated with real-time calculations of statistical price information (37) and specialized data services (101) to further increase the experiential value. The Sponsors (60) participating in these niche groups can then be granted access-rights to analyze the developing value network ontology and the ongoing flow of quality information (34) among the participants in the value network.

A method for making financial transactions uses a proprietary server and network in communication with a merchant's point of sale (POS) terminal and a customer's smart phone. The smart phone runs an application that generates or downloads from the server a two dimensional barcode containing encrypted information. The barcode display is scanned at the POS, and transaction information is returned to the proprietary server for processing as an ACH or a conventional transaction.

Disclosed is a consumer processing system for identifying and recognizing a consumer engaged in a transaction with a merchant. The system includes a consumer processing system interface for receiving, from a merchant, a consumer / transaction data set with a plurality of fields. A consumer / transaction database is populated with data sets, and each data set is related to a specific consumer and also includes multiple data fields therein. The consumer / transaction data set is established as part of an initial data set in the consumer / transaction database, and thereafter, during subsequent transactions, compared to an existing data field in an existing data set in the consumer / transaction database. Based upon the establishment or comparison, a consumer activity data set is communicated from the consumer processing system interface to the merchant. A method of identifying and recognizing a consumer engaged in a transaction with a merchant is also disclosed.

There is disclosed a system and method for creating value by facilitating third party participation in mobile commerce transactions, providing consumers with a unified perspective of commercial activity, and selectively implementing discounts. The system may include a computerized engine and a point of sale wallet, which may be embedded in a personal trusted device. The computerized engine may be programmed to selectively implement a discount associated with a particular transaction. The personal trusted device may comprise a wireless communications technology, which enables the device to communicate with a back-end system and / or other point of sale devices. The personal trusted device may serve as the nexus of consumer transactions by facilitating payment as well as receipt and storage of electronic receipts. The personal trusted device may also be configured to transmit electronic receipts via the communications technology.

A method and computer system for providing a virtual presentation is provided. A plurality of different groups of virtual objects within a virtual world on a display device, wherein at least one of the different groups is selectable by a user. The desired group of virtual objects are to be displayed within a virtual optical viewfinder. A selection tool is provided within the virtual optical viewfinder and is controllable by the user to select a target virtual object from the desired group of virtual objects displayed within the virtual optical viewfinder. The user is presented with a magnified image of the target virtual object and revealing an identity of the target virtual object that has been selected in response to selection of the target virtual object by the user.

A system and method for providing supply chain financing is provided. The system comprises an invoice system for processing at least one invoice received from a buyer, the invoice system comprising: an invoice reception module for receiving the at least one invoice from the buyer, and an invoice validation module for validating the at least one invoice; a discount module for preparing at least one discount proposal to present to a seller, the discount proposal comprising a discount payment amount in exchange for earlier or immediate payment; and a negotiation module for negotiating the terms of the discount proposal and for receiving counter-discount proposals from the seller.

A system gathers information on important and influential people and uses an ontology to build a social graph. The information is organized based on this social graph and provided to users as a service. The system uses ontology models to identify connectivity between entities (e.g., people, organizations, events, and things) in the social graph. Through its ontology, the system can determine, interpret, and represent the relationships of people that occur in the real world.

The invention provides an improved ventilation method and method for controlling a ventilator apparatus in accordance with same. More specifically, the present invention relates to a method of controlling a ventilator apparatus comprising the steps of placing a ventilator in a mode capable of adjusting airway pressure (P) and time (T), monitoring expiratory gas flow, analyzing the expiratory gas flow over time (T) to establish an expiratory gas flow pattern, and setting and / or adjusting a low time (T2) based on the expiratory gas flow pattern. Alternatively, the present invention relates to a method of controlling a ventilator apparatus comprising the steps of placing a ventilator in a mode capable of adjusting airway pressure (P) and time (T), and setting a low airway pressure (P2) of substantially zero cmH2O.

A two-dimensional solid-state image capture device includes pixel areas arranged in a two-dimensional matrix, each pixel area being constituted by multiple sub-pixel regions, each sub-pixel region having a photoelectric conversion element. A polarization member is disposed at a light incident side of at least one of the sub-pixel regions constituting each pixel area. The polarization member has strip-shaped conductive light-shielding material layers and slit areas, provided between the strip-shaped conductive light-shielding material layers. Each sub-pixel region further has a wiring layer for controlling an operation of the photoelectric conversion element, and the polarization member and the wiring layer are made of the same material and are disposed on the same virtual plane.

A process that arranges information warehoused at individual accounting and tax preparation firms at a central location for the purpose of marketing information. Data contained at these firms have qualitative and quantitative characteristics that are different from data archived at the Internal Revenue Service or other tax authorities. This fact makes the data valuable as data in two ways. First the data can be exchanged to provide new revenue streams. Secondly, these data, if grouped into data warehouses of other firms, has value as pure data, not just customer lists. These data may be sold or rented creating additional revenue streams for their originators. The purchasers of this bulk data are interested in using this data in the field of data mining. Data mining is a technique of analyzing vast amounts of information to uncover relationships to predict events and has wide application in many areas of the economy.

Systems and methods are provided wherein a buyer purchases a product at a first price and physically acquires the product at a location associated with a merchant that offers the product for sale at a second price, the second price being different from the first price. Transaction information associated with the buyer and the merchant is received. Information that enables the buyer to physically acquire the product at a location associated with the merchant in exchange for providing payment of an amount based on the first price, such as by providing payment to a central controller, is transmitted. According to one embodiment, a central controller provides payment of an amount based on the second price to the merchant.

A method of monitoring supply chain activity throughout a plurality of supply chain sites includes extracting, at each supply chain site, supply-related data to be monitored. The data is maintained in plural formats at the supply chain sites, and translated the data to a common format. The extracted data is then uploaded to and collected, from each supply chain site, to a data collection center or site. Upon a user request, a portion of the collected data is formatted, at the data collection site, into one of a plurality of views, responsive to criteria selected by the user, for presentation to the user, the portion of formatted data being dependent on access rights granted to the user's supply chain site. Finally, the formatted data view is published to the user's supply chain site. The data collection center comprises a data collector in which the uploaded data is stored, and a publisher for publishing data from the data collector upon request. Each supply chain site has a data storage device for maintaining its own supply-chain data, a data transfer engine (DTE), for transferring the supply-chain data to the data collection center, input means for allowing a user to query the data collector, and a display for displaying data published by the publisher in response to a query. The inbound data received from the multiple supply chain sites is monitored at the data collection site. If a problem condition is detected, such as a forecasted or present shortage or surplus, an alert is asserted, for example, by highlighting an Alert indicator, such as an Alert tab, on a user screen. Upon selection of the highlighted Alert indicator by a user, details of the detected problem condition are displayed.

Systems and methods of assisting in an electronic shopping experience are disclosed. A request may be received to add a first item to a virtual shopping cart from a user. The first item in the virtual shopping cart may be caused to be displayed to the user. A request to remove the first item from the virtual shopping cart may be received from the user. The user may be prompted to indicate a reason for the request to remove the first item from the virtual shopping cart. An indication of the reason for the request to remove the first item from the virtual shopping cart may be received from the user. A replacement item for the first item may be determined based on the indication of the reason for the request to remove the first item. The replacement item may be caused to be displayed to the user.

In order to improve a surgical instrument having at least one tool comprising a carrier and at least one functional component adhesively bonded to the carrier, in such a way that the carrier can be easily and securely adhesively bonded to the functional component, whilst maintaining the desired function of the instrument, it is proposed that the carrier comprise a first contact surface, that the functional component comprise a second contact surface, and that the first contact surface bear on the second contact surface without any gap therebetween.

An improved total disc replacement system and related methods, wherein a pair of anchor plates, each adapted to engage a vertebral body, and a translating internal member are provided. The translating internal member boasts the ability to move or translate between the anchor plates without compromising the conformity of the interface between the translating internal member and the anchor plates. In a significant aspect, the anchor plates may be locked in place relative to one another after implantation to effect fusion between the vertebral bodies.

A system and method that standardizes, automates, and facilitates the process of identifying, evaluating, selecting, and managing product and service resources for both individual and business resource users within specific industries. In one embodiment, this resource management system includes a web-based or other computer server with at least one database containing data related to product and service resources within a specific industry that can be searched and queried by the user, and at least one resource management system application that contains business rules and industry-specific or user-based criteria, qualitative and / or quantitative resource evaluation standards, and / or other guidelines or reference points, that, when applied to the product and service resource data, generates a resource-related selection, recommendation, rating, ranking, descriptive result, or other action or result that helps the user understand the resource options and the relative merits of the resource options for the user's particular needs, based in large part upon resource criteria chosen by the user, so that the user can make intelligent, informed, efficient, and timely decisions in sourcing, selecting, and managing these product and service resources. In this embodiment, the combination of unbiased industry-specific database information, unbiased industry-specific criteria and / or evaluation standards, and industry-specific search and querying capabilities, accessible on demand by the user, provides the user with a more accurate, precise, higher quality result that is reliable, immediately actionable, and can save the user time, money, and undesirable product or service performance results and / or customer service experiences. In another embodiment, this resource management system may further include software components that provide interactive communication and / or transactional capabilities for users and / or providers of the product and service resources, thus further facilitating the resource management process for both resource users and resource providers in a specific industry.