62results about How to "Operate efficiently and effectively" patented technology

A contact center that includes:

• • (a) an input 200 operable to receive a contact;
  • (b) a task expert module 232 to (i) identify a plurality of tasks 400 associated with the contact; (ii) group the tasks 400 into first and second task sets; and (iii) queue the first and second task sets at different positions in at least one queue 208; and
  • (c) an agent and work item selector 220 to assign the first task set to a first agent for servicing while maintaining the second task set in the at least one queue 208.

An apparatus and process including a heat sink exchanger (26) to cool and condense liquid out of a drying gas with a heat transfer surface arranged to exchange heat with a first sub-stream of the drying gas and a heat source heat exchanger (27) arranged to exchange heat with a second sub-stream of a drying gas and arranged in a functionally parallel configuration with said heat sink heat exchanger (26) so that each of said drying gas sub-streams exchanges heat with one of the two said heat transfer surface per cycle through the heat exchange system and a gas movement device (35) for propelling the drying gas through the heat exchanger system in either a forward or reverse flow path direction. The apparatus and process can also include controlling the amount of heat rejected from apparatus (26) based on maintaining the wet bulb of the drying gas nominally constant and controlling the amount of refrigerant in the heat exchanger circuit based on maintaining the dry bulb temperature of the drying gas within certain limits.

A laundry treating apparatus capable of washing and drying laundry and a control method therefore are disclosed. The laundry treating apparatus includes a first laundry treating device (100) configured to process laundry based on preset operating conditions, a second laundry treating device (200) installed adjacent to the first laundry treating device (100) and configured to process laundry based on preset operating conditions independently of the first laundry treating device (100), first and second heaters installed respectively in the first (100) and second (200) laundry treating devices, and a control device to determine the order of priority upon operations of the first and second heaters in consideration of the preset operating conditions and to selectively operate only any one of the first and second heaters after operating the determined heater first.

A reverse osmotic desalinisation system including a desalinisation unit having at least one semi-permeable membrane in direct contact with a body of saline water at a depth d1, an interior chamber in fluid connection with the saline water via a semi-permeable membrane, the interior chamber being in fluid connection with an atmosphere above a surface of the saline water wherein the depth d1 provides a sufficient hydrostatic pressure p1, being greater than the osmotic pressure to effect at least some desalinisation of the saline water through the semi-permeable membrane to provide a permeate being substantially desalinised water into the interior chamber and a solute outside the interior chamber, such that a solute is able to passively dissipate into the surrounding body of saline water.

In an electrolytic apparatus for removing contaminants from water, a set (110) of spaced apart conductive electrodes (40) in a reaction chamber (54, 112, 114), is arranged in oppositely charged groups of first and second interleaved electrodes with flow paths between them. Non-conductive turbulence inducers (158, 168) on the faces of electrodes (40) are applied to water in the flow paths. One variety is modular elements (1 58) with stepped increases in width to present a narrow leading edge in the direction of flow. Another variety is a continuous set of wave guides (168) bordering the flow path. Electrodes (40) are selectively powered in patterns creating turbulence, with effective patterns including a first and last electrode powering pattern and a mini-cell electrode powering pattern.

A cargo load and visibility system and method as well as an associated delivery vehicle tracking system are provided to permit cargo to be tracked, both as the cargo is loaded upon the delivery vehicle and throughout the delivery process, thereby increasing the visibility of the shipping operations including the last stage of the shipping operations in which the goods are delivered to their intended or ultimate destination. The cargo load and visibility system and method may be configured to permit redirection of the delivery vehicle while in route in instances in which the intended destination, such as a military unit, has changed position if such redirection can be performed in a manner that is safe for the delivery vehicle.

As one of many embodiments of the present invention, a seamless polishing apparatus for utilization in chemical mechanical polishing is provided. The seamless polishing apparatus includes a polishing pad where the polishing pad is shaped like a belt and has no seams. The seamless polishing apparatus also includes a base belt where the base belt includes a reinforcement layer where the reinforcement layer is a fibrous-type material. In addition, the polishing pad is located over the base belt.

Described herein is a dual-mode luminaire controller for a luminaire in which dimming signals can be provided to control the operation of the luminaire using signals in accordance with either ‘0-10V’ or DALI protocols. The controller includes a central processing module, an isolated supply in which both a DALI interface and a ‘0-10V’ interface are provided. The luminaire controller also includes a ZigBee transceiver module through which signals can be provided for selecting one of the interfaces in accordance with the operating protocol of the luminaire with which the luminaire controller is associated.

A series of disposable spray shields may be used singularly or in combination to shield the tire, wheel, or the floor around the tire individually, or in combination, during a treatment of the tire or the wheel. By including more than one radius in portions of the outer edges of the tire and wheel shields, or by providing an adjustable tire-receiving opening in the floor shield, a single set of shields may fit many different tires, tire inflations, vehicles, and wheels. The preferred shields are made from materials that can be shaped, cut, embossed, stamped or milled to create these radiused edges and openings that, when properly positioned by the user, will prevent undesirable tire and wheel treatment materials, coatings and paints from contacting certain pre-selected surfaces.

A method an apparatus for operating an underwater power plant including a support structure; at least one turbine; at least one electric machine configured to be operated as a generator or a motor, the at least one electric machine being in an at least indirect drive connection with the at least one turbine and the at least one electric machine in a motive operation is configured to drive the at least one turbine to produce a propulsive power; and a spacer element between the at least one turbine and the support structure, wherein the at least one turbine is attached to one end of the spacer element and a pivot joint to the support structure is attached to an opposing end of the spacer element, a linkage point of the pivot joint having an eccentricity which is a lateral offset to a force action line of the propulsive power.

A fuel injector device, for injecting fuel into a combustion chamber of an internal combustion engine, has a nozzle valve and nozzle valve control assembly adapted to use a control valve and high pressure fuel in the fuel injector in order to actuate movement of the nozzle valve between an open position to inject fuel and a closed position to terminate fuel injection. The nozzle valve control assembly employs a pressure balancing control valve so that the fuel pressure exerts a zero net force on the control valve in a dimension along which the control valve moves. Thus, the actuation occurs independently of the fuel pressure. In addition, the actuator is operably connected to the control valve by at least a hydraulic linkage, where the hydraulic linkage compensates for changes in the actuator and the injector body due to changes in temperature.

A multi-stage vacuum pump, expander, or compressor, that incorporates one or more stages of a fixed scroll(s) and orbiting scroll(s) that operates simultaneously. The motor drives the orbiting scroll(s) within the structure, and the various fixed and orbiting scrolls are arranged for either parallel generation of a vacuum or high pressure gas, or arranged in series for generating of a significantly high vacuum or gaseous pressure, or a combination of parallel arranged and series arranged fixed and orbiting scrolls may be embodied within the structure, operated by a single motor means, in order to attain the high efficiencies of operation as a vacuum pump, or a gaseous compressor, during its functioning. The various combinations of orbiting and fixed scrolls, when arranged as aforesaid, can be reduced in size, or miniaturized, and used in conjunction with small appliances, or even in hand-held instruments, as for example, for use in conducting mass spectrometry, or for other purposes. The actual structure of the multi-stage devices can include the fixed and orbiting scrolls adjacent the motor, or the singular motor may be located intermediate various stages of the formed vacuum pump/compressor, in its assembly.

An x-ray diffraction imaging (XDI) device includes at least one x-ray source configured to emit an x-ray fan-beam. The XDI device also includes a primary collimator positioned downstream of the at least one x-ray source. The primary collimator defines a plurality of rows of slits. Each slit and each row of slits is separated by an x-ray absorbing material. Each of the rows of slits oriented to transmit at least one x-ray slit-beam in a plane substantially orthogonal to the primary collimator.

Animals such as poultry are stunned while still caged and on a vehicle or stationary platform prior to processing the animal by isolating the atmosphere surrounding the animal, adjusting the composition of the isolated atmosphere by introducing a gaseous mixture that brings the animal to the desired state, and evacuating or exhausting the gaseous mixture.

A highway detection system may include a telematics device associated with a vehicle having one or more sensors arranged therein, a mobile device associated with a user traveling in the vehicle, and a server computer. The server computer may receive traveling data for a trip of the user from the one or more sensors and via the telematics device. The server computer may then determine whether the user is traveling within a city or on a highway based on analysis of the traveling data for the trip of the user, which may include a statistical analysis to calculate standard deviations of metrics in the traveling data. In response to the determination, the server computer may generate a notification to transmit to the user based on whether the user is traveling within a city or on a highway and transmit the notification to the mobile device associated with the user.