A method for locating application records in an interactive-service
database is described. The method features steps for creating multiple search tables which represent subsets of the
database to be interrogated; for example the applications of an interactive service. In accord with the method, steps are provided for arranging the tables with keyword,
record locators, indexed to
record identifiers. Additionally, the method includes steps for providing each table with a unique coding and steps for generating table codes at the user reception
system in response to a query for a
database record entered with a variety of search strategies; as for example, character string searching approximating the record sought, alphabetized record searching,
subject matter category searching and personalized record searching, among others. Further, the method includes steps for comparing the table code generated with available table codes for the database to select a table suited for the query. Thereafter, the appropriate table is presented at the reception
system so the table keywords can be reviewed and a desired record selected and presented.