The invention relates to a
processing method and
system of a service work order. The
processing method comprises the steps of S1, receiving a message, analyzing the message and putting the analyzed message into an interface table; S2, carrying out service logic
processing for the data, and judging whether a strategy control instruction needs to be sent or not; S3, carrying out parameter supplementation and strategy
decomposition; S4, sending the data to a network activation center synchronously, carrying out
network element interaction with a strategy and charging rule function unit, and updating the service work order. The invention also relates to a
system which comprises a message reception module, a strategy engine module, a strategy service supplementation and
decomposition module, and a network activation module. Through the processing method and
system of the service work order, configuration data are stored in a memory, the efficiency is improved, flexible configuration of the service work order is realized, and the processing method and system of the service work order can adapt to demands of all kinds of services in a better manner.