This invention provides a problem analysis and
processing method, apparatus, electronic device, medium, and program product, applicable to the field of
artificial intelligence technology. The method includes: acquiring target problem text to be analyzed; performing type identification and text extraction on the target problem text based on a preset set of problem type tags to obtain a first text fragment and a second text fragment; selecting target knowledge resources from different types of knowledge resources based on the first and second text fragments and performing retrieval to obtain corresponding first and second candidate information; and performing dynamic balancing calculations on the first and second candidate information to obtain
processing suggestions. By integrating philosophical analysis methods with an
artificial intelligence problem
parsing framework, different problem types in mixed inputs can be accurately separated, and appropriate retrieval strategies and generation logics can be adopted for each, thereby avoiding knowledge mismatch and improving the accuracy and persuasiveness of the response.