The invention provides a remote television abnormity handling method based on cloud analysis, which comprises the following steps: establishing an expert database, storing a plurality of fault modelsin the expert database, and associating each fault model with a fault solution model; setting a state monitoring point in the smart television terminal; performing data monitoring on each state monitoring point, and obtaining abnormal data; obtaining a fault model matched with the abnormal data from an expert database as a matching fault, and correcting the smart television terminal through a fault solution model corresponding to the matching fault; and if the correction fails, processing the abnormal data through human-computer interaction, generating a new fault model and a corresponding fault solving model according to the abnormal data and a processing result, and adding the new fault model and the corresponding fault solving model into an expert database. According to the method, remote intelligent fault processing of the intelligent television terminal is realized, the fault processing efficiency is improved, and the labor cost is saved.