The invention discloses a problem prompting method and
system for terminal conversation during
silence, and the
system comprises an information obtaining module which is used for obtaining a
telephone number of an opposite user and searching personal information correlated with the
telephone number when a user terminal executes a conversation mode; a
label content search module which is used for searching description contents with a preset
label in a mapping manner from state data on a
social network; a problem generating module which is used for carrying out the
preference analysis of the description contents with the preset
label, and generating a corresponding problem based on the analysis results; a
database which is used for storing the above problem; a conversation
silence recognition module which is used for recognizing smoothness of voice conversation of a user and a pause
time duration, and generating a recognition result; and a problem prompting module which is used for extracting the problem from the
database and prompting the user when the generated recognition result is
emotional stress. Therefore, the user can give a topic or ask a question which arouses the
curiosity of the user, avoids embarrassment, and can improve the feelings of two sides.