The invention, which is applicable to the field of power metering technology, discloses a fault power remedy method and system. The method includes: when a fault is detected to occur at a three-phasethree-wire metering loop, a first power factor, an A-phase current, a C-phase current, a line voltage between the A phase and B phase, a line voltage between the B phase and C phase, a bottom value inthe presence of the fault, a bottom value in a fault recovery state, and a multiplying power of the three-phase three-wire metering loop are obtained; on the basis of the obtained parameters, three-phase three-wire fault remedy power is calculated; and the three-phase three-wire fault remedy power sent to a user needing to make a supplementary payment. Therefore, problems of heavy work load of the staff, low working efficiency, and high error rate are solved; the three-phase three-wire fault remedy power can be obtained quickly and accurately; the working efficiency is improved; and no manualcalculation is needed; and calculation errors caused by human factors are avoided and the error rate is reduced.