The invention discloses a 
softening treatment method for high-
hardness water, which comprises a pretreatment unit and a salt separation unit, and comprises the following steps: 1) introducing the high-
hardness water into the pretreatment unit, and removing 
turbidity and 
silicon in the high-
hardness water in the pretreatment unit to ensure that the 
turbidity of the 
effluent is less than or equal to 20NTU and the 
silicon (based on SiO2) is less than or equal to 20mg / L; (2) cooling the pretreated 
effluent, feeding the cooled 
effluent into a salt separation unit for salt separation, mainly retaining 
calcium and 
magnesium ions on a concentrated water side, and mainly feeding 
ammonia nitrogen into a 
produced water side; concentrated water enters a 
sewage treatment 
plant or is further softened, and 
produced water is conveyed to a backwater 
system. The method preferably comprises a recycling unit, so that 
resource utilization is realized. According to the method, the removal effect that the total hardness of high-hardness water with the hardness larger than 500 mg / L is reduced by 50-98% can be achieved; and especially when being used for 
coal gasification ash 
water softening treatment, the 
softening agent has beneficial hardness removal effect, simultaneously removes 
silicate scales, effectively solves the problem of scaling of a gasification furnace 
system, and prolongs the stable operation period.