The invention relates to a wig softener which is formed by selecting a reagent material and used for softening a wig product, a preparation process thereof and a method for arranging the wig product. The wig softener consists of the following raw materials in percentage by weight: 6 to 8 percent of hexadecyl trimethyl ammonium chloride, 6 to 9 percent of carboxymethylcellulose, 0.1 to 0.4 percentof sodium sulfate solution with the sodium sulfate concentration of 2 percent, 0.3 to 0.6 percent of levorotatory menthol solution with the levorotatory menthol concentration of 3 percent, 0.5 to 2 percent of higher fatty alcohol polyoxyethylene ether solution with the higher fatty alcohol polyoxyethylene ether concentration of 3 percent, 0.1 to 0.4 percent of sodium silicate solution with the sodium silicate concentration of 25 percent, and 80 to 86 percent of deionized water. The wig softener has the advantages of antibiosis and anti-ultraviolet functions, nontoxicity, no stimulation, high washability and simple manufacturing process.